Effective Date: 06/05/2010 

Airessandchurch.com is open for shopping 24 hours a day, 7 days a week, 365 days a year. 

Our “Perfect Fit” Satisfaction Guarantee Policy 

If you are not 100% satisfied with your product, you can request FREE tailoring. Our customers can request custom changes by emailing your waist, inseam or length change measurements to perfectfit@airessandchurch.com and we customer tailor your jeans free of charge! We will have your jeans tailored and returned to you within 10 business days of receipt. Buy with confidence. We stand behind our products 

Airess & Church Return Policy  
 
Full-Price Merchandise:

• The full amount will be credited to the original tender (credit card, gift card, or online gift certificate) if returned within 30 days of the ship date on your invoice and accompanied by the original invoice.
• The current selling price will be credited if returned after 30 days and accompanied by the original invoice.

Sale-Price Merchandise:

• The full amount will be credited to the original tender (credit card, gift card, or online gift certificate) if returned within 30 days of the ship date on your invoice and accompanied by the original invoice.
• After 30 days sale product is not eligible for return or credit.

Items must be in like-new condition and unworn to be accepted as a return.  
 
Personalized Items (e.g., Create Your Own, Custom or Make Your Own) cannot be returned or exchanged.  
 
Lighting returns and exchanges must be made to Airessandchurch.com.  
 
Price adjustments will be accepted within 10 days from the ship date. Price adjustments are accepted on items purchased at the full retail price only. Items purchased on sale or with a promotional discount, are not eligible for further price adjustment.  
 
1. Making a Return by Mail  
 
Returns and exchanges must be made within the guidelines in our Return Policy. All returns will be credited to the original form of payment unless otherwise specified on the return/exchange form. Your credit card account will be credited upon processing of the returned item(s), and the credit should appear on your next statement. You will receive an e-mail notification upon the completion of return processing.  
 
Please use the original shipping box and packing materials. For your convenience, a postage-paid return label has been provided. Simply affix the label to your package and leave it in a secure location where you normally place your outgoing mail or take it to your local post office. Your package will be returned to us via the United States Postal Service.  
 
We will deduct $5 from your order refund for return postage when using the postage-paid return label. If you pay the return postage yourself, you will not be charged a fee. The $5 fee does not apply to gift returns from a gift recipient or same-item exchanges. Original shipping charges are not refundable. By using our postage-paid return label, you can track the status of your return shipment at airessandchurch.com through the Order Details page. Please allow up to 3 days after you mail your return for tracking to be available. You will receive an e-mail notification upon the completion of return processing.  
 
Please allow up to 30 business days for us to receive and process your return or exchange.  
 
Personalized Items (e.g., Create Your Own, Make Your Own) cannot be returned or exchanged.  
 
If you need an additional return label, please contact a Customer Service Representative at 888-475-7674 or e-mail us at CustomerAssistance@airessandchurch.com and we'll send you one.  
 
If you wish to pay the return postage yourself, you will not be charged the $5 fee. The package should be taken to your postal carrier and mail it to the following address: 

AIRESS & CHURCH RETURNS

2023 OAKVIEW RD

SUITE #211

ATLANTA, GA 30317

This address can only be used to return items purchased at airessandchurch.com or if you would like to return items purchased elsewhere, please contact a CustomerAssistance@airessandchurch.com  we will be happy to assist you.

When paying for return postage yourself, we suggest you insure the package via U.S. Mail or FedEx, and purchase tracking services for your protection. Save the shipping receipt for your records. Only merchandise received by our warehouse can be credited.

Making an Exchange  
 
Exchange requests must be made within 60 days of order receipt for merchandise purchased at full retail price. Exchange requests must be made within 30 days of order receipt for merchandise purchased at sale price.  
 
Specify the exchange item and the new color or size on the return/exchange form. Include the form in your return package. Simply affix the postage-paid return label to your package and drop it in the mail, and we'll send your new item free of shipping charges.  
 
If you're exchanging an item because of a mistake on the part of Airessandchurch.com or because of quality issues, we will pay the shipping cost to send a replacement item to you. The replacement order will be sent via Standard Ground Delivery.  
 
Returned items for exchange will be credited to the original form of payment and a new order will be placed for replacement item(s). Availability of replacement item is not guaranteed. You will receive an e-mail notification upon the completion of exchange processing.  
 
Personalized Items (e.g., Create Your Own, Make Your Own) cannot be returned or exchanged.  
 
Lighting returns and exchanges must be made to and cannot be accepted at Airess & Church stores. 

Privacy Policy

Airess & Church Denim and www.airessandchurch.com respects your privacy. Consistent with our commitment to providing you a satisfying and helpful shopping experience, we have found that collecting Personal Information (defined below) through www.airessandchurch.com (the "Site")helps us better understand the products and services most helpful to you. Our Privacy Policy describes the types of information we gather online how we use this information. Please read this information carefully.

By accessing the Site you agree to be bound by the Privacy Policy. This Privacy Policy may be updated from time to time. Accordingly, you should check the date of this Policy (which appears at the top of this page) and review any changes since the last version. If at any time you do not agree to the terms of this Privacy Policy, please do not use this Site and refrain from purchasing from us.

The Site may collect two types of information about users: "Personal Information" (such as name, email address, mailing address, phone number, credit card number and the items you purchase) and "Aggregate Information" (such as information about how many users log on to our Site on a daily basis or frequency of customer visits to www.airessandchurch.com).

We use customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests. We may also use this information to make offers to you, to help us target specific products and services to you, and to help us develop and improve our Site and tailor our Sites and products to your interests.

Personal Information Collected Online by Airessandchurch.com and at Our Stores

Personal Information is collected online by us when users voluntarily register with Airessandchurch.com to purchase items, receive electronic newsletters, use community and communication services, answer surveys and enter contests and other promotional opportunities provided on Airessandchurch.com, when users make a purchase. We also maintain a record of your product interests and purchases online. We may receive personal usage and demographic information from our website.

Personal Information is collected from you in a number of ways, including the following:

• When you purchase products from The Site, we may collect your name, address, email address, telephone number(s) and credit card information (with the expiration date). In addition, we collect transaction information related to your purchase (such as what you bought, the price you paid, the payment method you used and if the product was on sale).
• .
• When you fill out a tailoring order or instruct us to mail product to another location, we may collect your name, address, email address, telephone number and credit card information.
• When you fill out any online promotional surveys, we may gather certain Personal Information, such as your opinions on specific products and/or services, in addition to identifying information, such as your name, address, telephone number(s), email address(es), income and employment status.

Aggregate Information Collected Online by Airessandchurch.com and at Our Stores

Aggregate Information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, frequency of Site visits, Site pages you access most frequently or search terms you enter. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information. For example, the number of people who shopped at Airessandchurch.com during a specific time period or the number of people who are 25 years of age is Aggregate Information that does not personally identify a specific user. Airessandchurch.com does collect Aggregate Information.

Order-related and Promotional email

You agree that Airessandchurch.com is authorized to transmit email to you for the purpose of informing you about your particular transaction.

In addition, Airessandchurch.com and its affiliates may offer electronic newsletters and promotional emails to those who have agreed to receive emails during registration or directly from our email sign-up form. Unsubscribe instructions are included in each promotional email.

Sharing Information with Third Parties

Airessandchurch.com does not share, sell or trade with third parties your Personal Information gathered online, such as email addresses, Personal Information collected as part of an online survey or other specific details about you, except with your consent or as described in this Privacy Policy. Airessandchurch.com does not contribute to or participate in cooperative databases, which give other companies access to such Personal Information.

Use of Cookies

A cookie is a small data file that Web sites, when you visit them, often store on your hard drive. A cookie may contain information (such as unique user ID), which is used to track the pages of the sites you've visited. Airessandchurch.com uses cookies to, preserve the contents of your shopping bag between your visits. Airessandchurch.com also uses cookies to measure activity on our Site, which allows us to determine which areas and features of our Site are most popular. This information allows us to make improvements and updates to enhance your Airessandchurch.com experience. Parts of the Site, such as the members-only areas (for example, shopping) will not function if you do not have cookies enabled. You can set your browser to refuse cookies, or to alert you when cookies are being sent. If you turn off cookies or refuse them, though, you will not be able to make a purchase from the Site, nor will we be able to recognize you as a registered user to allow you access to your account information.

To enable or disable cookies on your browser, please consult your browser documentation or contact your software provider.

Use of Pixel Tags/Clear GIFs/Web Beacons

A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of our Site but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tag will simply detect an anonymous website visit.

Notice to P3P Users

The Platform for Privacy Preferences Project ("P3P") is a standard developed by the World Wide Web Consortium ("W3C") that provides an automated, machine-readable mechanism for understanding the use of your Personal Information by the Web sites you visit. P3P uses a standardized set of multiple choice questions covering the major elements of a Web site's privacy policy to provide a cross-section of how the particular Web site handles the personally identifiable information of its users. P3P-enabled browsers can automatically read this set of preferences made available by P3P-enabled Web sites and compare this information to the user's own set of privacy preferences. For example, Internet Explorer 6.0 requires third parties to set cookies to deliver P3P "compact" cookie policies with their cookies, and other browsers may use this mechanism soon. To enhance your online experience further, the Site is now P3P enabled. For more information on the W3C and P3P, please visithttp://www.w3.org/P3P/. Given certain limitations in the parameters chosen by W3C, however, the P3P mechanisms may not describe airessandchurch.com's privacy practices as accurately as this Privacy Policy. Accordingly, where discrepancies exist between this Privacy Policy and the P3P "compact" policies, this Privacy Policy shall control.

Information Removal/Opt-Out

If you prefer not to receive marketing emails from Airessandchurch.com or affiliate sites, please let us know by clicking on the unsubscribe link within any marketing email you receive from us

Children and Privacy

Airessandchurch.com is concerned about the safety of children when they use the internet, and understands that children may not understand all the provisions of our Privacy Policy or make informed decisions about the choices that are made available to adult users of the Site. We encourage parents and guardians to spend time with their children online and to be familiar with the sites their children visit.

Our Site is not directed to children under the age of 13, and we will never request personally identifiable information from anyone whom we know to be under the age of 13 without verifiable parental consent. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files.

Links to Other Sites

Airessandchurch.com may contain links to sites other than our own. Those sites may have their own privacy policy, or no privacy policy at all. Neither we nor any of our service providers have any responsibility for those sites, and we provide these links solely for the convenience of our visitors. Such links may be to advertisers, content providers or other companies who may use our logo and/or style as a result of a co-branding agreement. These sites may send their own cookies to you and may collect information and use it in a way inconsistent with this Privacy Policy. We encourage you to review the privacy policies and terms of use of any third-party sites or services before providing any of them with any of your Personal Information. Neither Airess & Church nor any of our service providers control the content that appears on these sites or take any responsibility for their content, nor should it be implied that Airessandchurch.com endorses or otherwise recommends such sites or their products or services offered.

Additional Information

No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Airessandchurch.com to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, neither Airessandchurch.com nor any of our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is done at your own risk.

Limitation on Liability

IN NO EVENT SHALL AIRESSANDCHURCH.COMNOR ANY OF THEIR AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF THESE ENTITIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Applicable Law

The laws of the State of New York will govern these disclaimers, terms and conditions without giving effect to any principles of conflict of law.

Affiliate Sites

The above privacy policy refers to sites owned and managed by the Airess & Church.